Switchboard use cases

Ready-made rules, grouped by what they do.

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Pickup and shipping

Pin a pickup location to the top

Shopify sorts pickup locations alphabetically, so your flagship sits at the bottom while a minor location collects the pickups. Pin the ones you choose, in the order you choose.

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Pickup and shipping

Match pickup to the customer's region

A customer in the north end shouldn't be shown a pickup on the south end first. Match pickup locations to the customer's region so the nearest one leads.

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Pickup and shipping

Steer pickup from your storefront code

You already know from cart context which pickup should lead: a lead-time flag, a low-stock signal, a store-specific promo. Push that decision to checkout from your storefront code.

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Pickup and shipping

Rename, reorder, and hide shipping rates

Carrier-returned rate names are cryptic and their order is arbitrary. Rename them into plain English, pin your preferred rate to the top, and hide the options that lose you money.

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Pickup and shipping

Control shipping rates from your storefront code

Fragile items, oversized boxes, subscription boxes: rules that only your storefront knows should decide which shipping methods a customer even sees. Drive that from code.

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Guard your checkout

Block checkout from your storefront code

Some blocks can't be expressed as a static rule: an inventory race, a fraud flag, a per-customer cap. Let your storefront code refuse the checkout with a message you control.

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Guard your checkout

Block countries or regions at checkout

Every order to a country you don't ship to is a refund waiting to happen. Block the regions your carrier or your business won't serve, with the exact message you want the customer to see.

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Guard your checkout

Set order limits at checkout

A single customer clearing your drop in one order is a resale problem, not a sale. Cap the quantity per SKU, per order, or per customer so the launch reaches actual people.

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Guard your checkout

Block PO box addresses at Shopify checkout

Your carrier won't deliver to PO boxes, but Shopify's checkout accepts them anyway. Every one that slips through becomes a refund, a support thread, and a shipping label you paid for twice.

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Guard your checkout

Require postal code or phone by country

Missing postal codes and phone numbers stall your carrier's automation and cost you deliveries. Require them by country so the fields your carrier needs are always there.

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Control your pricing

Quantity break pricing

Buy three, save 10. Buy six, save 15. Automatic, per-line, no coupon code to leak into deal-hunter forums.

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Control your pricing

Buy X, get Y at a discount

Bundle the thing you want to move with the thing they already want. Configure the trigger and the reward, and let checkout apply it automatically.

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Control your pricing

MAP pricing: advertise one price, charge your real price

Your dealer agreement forces you to advertise MAP while competitors quietly sell for less. Listing your real price breaks the agreement; listing MAP loses the sale.

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Control your pricing

Set discounts from your storefront code

The rules your merchandising team wants can't always be modelled as a coupon: loyalty tier, cart context, live inventory. Drive discounts from your storefront code, clamped to caps you set.

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Control your fulfillment

Keep online orders out of chosen locations

Your showroom inventory is for walk-ins, not for online orders. Keep chosen locations out of the online fulfillment pool so their stock stops getting drained by ecommerce.

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Control your fulfillment

Route orders by destination country

You have a warehouse per region, and the wrong one keeps getting the order. Route by destination country so each order ships from the location that actually serves it.

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Control your fulfillment

Never split a shipment

Shopify happily splits an order across two warehouses to fulfill it faster, and hands you two shipping labels and two customer emails. Keep the order together, from one location.

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Control your fulfillment

Give each product a home warehouse

Some SKUs ship best from a specific location, every time. Pin each product to its home warehouse and stop letting Shopify improvise.

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Control your fulfillment

Steer fulfillment from your storefront code

The right warehouse depends on things only your storefront knows: a live capacity signal, a subscription cadence, a lead-time promise. Let code make the call.

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Bundles

Sell a bundle, ship its components

Sell one product on the storefront; ship its real components, each tracking its own stock. No duplicate SKUs, no manual splits.

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Bundles

Bundles from your product data

Your bundle logic already lives in metafields, tags, or a spreadsheet you sync. Let checkout read it and assemble the bundle from that data, without a second admin surface to maintain.

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Bundles

Trigger bundles from your storefront code

Bundle offers that only make sense in context: a customer's second visit, a specific landing page, a live promo. Trigger them from your storefront and let Switchboard apply them at checkout.

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Bundles

Build-your-own-box

Six-pack, twelve-pack, mix-and-match: the customer builds the box on your storefront, and checkout charges one bundle line while inventory decrements each component.

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Control your payments

Hide Cash on Delivery on big orders

Cash on delivery on a small order is a customer preference. On a large order it's a refusal risk you pay for. Hide COD above a threshold you set.

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Control your payments

Hide credit cards at checkout

Some flows shouldn't accept credit cards at all: wholesale invoicing, government purchase orders, a repeat-fraud session. Hide the card option when the rule says so.

No codeShopify Plus

Control your payments

Company buyers see invoice terms first

B2B buyers checking out with a company profile expect invoice terms, not a card form. Reorder the payment methods so terms lead for company buyers.

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Control your payments

Hide a payment method from your storefront code

A flagged session, a specific SKU in cart, a promo that's card-only: sometimes only your storefront knows which method should disappear. Let code hide it for that session.

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Checkout trust

Show trust badges at checkout

A row of your own reassurance badges (secure payment, easy returns, real support) rendered in the checkout order summary at the moment of doubt.

No codeShopify Plus